In this data protection statement, we describe how we at Antares Fiduciaria SA collect and process personal data. This data protection statement is not exhaustive, and other statements regarding data protection may govern specific cases. For the purposes of this data protection statement, personal data refers to all information relating to an identified or identifiable person.

1. Data Controller and Contact

The entity responsible for the data processing described here is Antares Fiduciaria SA unless indicated otherwise in specific cases. Inquiries about data protection can be sent to us by mail or email, attaching a copy of the identity card or passport for user identification:

Antares Fiduciaria SA
Lara Ameraldi
Via F. Pelli 2
6900 Lugano
Tel.: +41 91 913 40 80
E-mail: contact@antaresfid.com

2. Acquisition and processing of personal data

Our processing of personal data involves, in particular, the following categories:

• Customer data to whom we provide or have provided services
• Personal data received indirectly from our clients in the course of service provision
• Data obtained from viewing our website
• Data resulting from our newsletter
• Data obtained by participating in our events
• Data obtained during communication or visits, both in-person and online
• In other contractual relationships (e.g. as a supplier of goods or services or as consultant)
• Data received in connection with applications
• Data we are obliged to process for legal or administrative reasons

3. Categories of personal data

The personal data we process depends on your relationship with us and the purpose for which we process it. In addition to your contact details, we also process other information about you or individuals associated with you. Sometimes, this information may include particularly sensitive personal data.

We acquire the following categories of personal data, depending on the purpose for which we process it:

• Contact information (e.g., name, surname, address, phone number, email)
• Customer-related information (e.g., date of birth, nationality, marital status, profession, title, function designation, passport/ID number, AVS number)
• Risk assessment data (e.g., solvency information, commercial register data)
• Financial information (e.g., data on bank relationships)
• Data related to the mandate, depending on the type of mandate (e.g., tax information, statutes, minutes, projects, contracts, employee data, accounting data, economic entitlements, ownership reports)
• Data concerning web pages (e.g., IP addresses, device information (UID), browser information, website usage, etc.)
• Application data (e.g., CVs, work certificates)
• Marketing information (e.g., newsletter subscription)
• Security and network data (e.g., visitor lists, access controls, email network scanners, phone call lists)
• Procedural files (complaints, mandate agreements, invoice copies, correspondence) in arbitration or legal proceedings

4. Purposes of data processing and legal bases

4.1 Provision of services

We mainly process personal data that, in the context of our mandate relationships with our clients and other contractual relationships with business partners, we receive from them and from other involved individuals.

In the case of personal data from our clients, it involves, in particular, the following information:

• Contact information
• Personal information such as date of birth, nationality, marital status, etc.
• Risk assessment data
• Financial information
• Mandate-related data

We process this personal data based on the following legal bases:

• Conclusion or execution of a contract with the data subject
• Compliance with a legal obligation
• Protection of legitimate interests (e.g., security, quality of service)
• Consent (e.g., for marketing)

4.2 Indirect processing from service provision

When providing services to our clients, we may process personal data not acquired directly from the data subjects or data of third parties. Typically, these third parties are employees, contacts, family members, or individuals related to clients or data subjects. We need this personal data to fulfill contracts. We receive it from our clients or third parties appointed by them. Our clients may inform these third parties of this processing.

5. Tracking technologies

On our website, we use cookies. These are small files created and saved on your device when you visit our site. We use cookies to make your experience easier, analyze usage, and optimize our offer. You may configure your browser not to accept cookies, but that may limit some functionality.

6. Web and newsletter analysis

We use Google Analytics to understand website usage. The service is configured with IP anonymization. For newsletter tracking, we use pixels to measure opens and link clicks, always under consent.

7. Forwarding and transmission of data

We forward your data only when necessary to provide services, when required by law, or with your consent. Recipients may include affiliated companies, service providers, authorities, courts. Contracts ensure they protect data as required. Some data may be transferred outside Switzerland or the EU, under standard contractual clauses or equivalent safeguards.

8. Duration of personal data storage

We store personal data as long as needed to fulfill contractual and legal obligations, and to preserve evidence rights. Operational logs are typically retained for 12 months or less. When data is no longer necessary, it is deleted or anonymized.

9. Data Security

We adopt technical and organizational measures to protect data: access controls, encryption, pseudonymization, training, checks.

10. Obligation to provide personal data

In our business relationships, you must provide necessary data. Without it we cannot enter or execute the contract. Non-provision may prevent use of the website if essential data (e.g. IP) isn’t available.

11. Your rights

• Right to access information we hold about you
• Right to rectification if your data is inaccurate or incomplete
• Right to limitation of processing
• Right to erasure (“right to be forgotten”)
• Right to data portability
• Right to object or withdraw consent at any time
• Right to lodge complaint with supervisory authority

Please address these rights to the contact given in section 1. We reserve the right to enforce legal exceptions or retain data if required.

12. Amendment of the declaration

We reserve the right to modify this declaration at any time. Last modified: September 2023.

© COPYRIGHT ANTARES Fiduciaria SA. ALL RIGHTS RESERVED.